Operations, project management (Agile & Waterfall) and continuous improvement professional with over 20 years’ experience in process design, process improvement, strategy development and delivery within marketing, in home services, health insurance, banking, retail, contact center, aviation and manufacturing industries. Certified in Lean Six Sigma for services delivering over 100 plus projects focused on business process excellence. International business operations and project experience within six countries (China, Canada, Mexico, United Kingdom, Turkey and France).
Current Role (Select the one that best describes the structure in which you work) : Change Leader: Professionals leading change initiatives in their company or contract companies
Specialty (choose the one(s) that best describes your current role in change management) : Change and Business Process
Professional Certifications (ie Prosci, SPHR, PMP) : Lean Six SIgma Black Belt