Description

Join us in May for an inside look at how DigiKey’s Change Management team tackled a major strategic initiative with a laser focus on Change Impact Analysis and behavior-focused interventions.

This session goes beyond theory. You’ll get a front-row seat to how change management was operationalized in the Customer Success transformation project—highlighting real challenges, real adaptations, and real results.

What to Expect:

• Meet the team leading DigiKey’s change efforts
• Hear how they chunked out a complex change to make it digestible
• See how they mapped change impacts and used the "Tweak the Environment" method to drive behavior
• Learn how they simplify processes and prioritize action-driven conversations
• Walk away with practical insights and tools to apply in your own change work

Speakers:

Jennifer Cook – Senior Manager, Organizational Change Management

Melissa Daul – Senior Change Manager

Valerie Wells – Senior Change Manager

Kayla Krosschell – Senior Internal Communications Specialist

Ready to get tactical with your change practice? Don’t miss this behind-the-scenes learning opportunity with DigiKey's internal experts.

Thank you to the DigiKey Change Management team for not only providing us an excellent topic, but for also sponsoring our location for the event and the refreshments for the evening.