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2022.08.18_August Change Summit (In-Person) - Leveraging Behavior Management to Accelerate and Sustain Behavior Change

2022.08.18_August Change Summit (In-Person) - Leveraging Behavior Management to Accelerate and Sustain Behavior Change

Thursday, August 18, 2022 (4:00 PM - 6:00 PM) (CDT)


Decades of research show that the majority of improvement initiatives fail to meet performance expectations. Underlying factors include a lack of leadership involvement, ineffective engagement, and not prioritizing the desired behavior changes.   

Organizations speak about behavior in too generalized a manner.  They use behavioral clichés and generalized behavioral statements but don’t define specific, pinpointed leader and performer desired behaviors.   

Behavior Management complements Change Management’s focus on people’s thoughts, feelings, and attitudes. Using the two disciplines together improves user change acceptance.   

accomplir® has pioneered next-generation improvement toolsets by embedding Behavioral Management concepts into Lean Sigma, Business Process Management, and technology deployment methodologies.  Refining these toolsets in numerous change initiatives for the last fifteen years has enabled us to:  

  • identify, specify, and prioritize desired behaviors for both performers and leaders  
  • increase Leaders’ active involvement and accountability for sustaining behavior-change dimension results and ROI. 

This session takes a practitioner’s viewpoint focusing on behavioral science concepts and selected tools applicable to both your personal leadership behaviors as well as your change initiative project roles and responsibilities.

 Key Takeaways:

  • Learn the essentials of Behavioral Management and the importance of pinpointing behavior and providing positive consequences and feedback to accelerate and sustain behavior change.

  • Gain an understanding of how to more effectively engage leaders and key stakeholders throughout all project phases.

  • Learn a pre-deployment framework that integrates Behavioral Management, Change Management, and coaching to maximize behavior change success and sustainability. 

Paul Fjelsta - Over forty years of consulting, Paul has assisted Fortune 1000 clients measurably improve quality, costs, and productivity through development and delivery of major change programs focused on business process improvement, technology deployment, and leadership development.

Paul’s journey began with a focus on applying Deming and Japanese TQC methodologies.  In the ‘90s, Paul joined The Rummler-Brache Group (RBG), delivering engagements utilizing RBG’s Best Practice Business Process Improvement methodology (clients included 3M, Applied Materials, Brown & Root, Cargill, Chevron, Citibank, Haliburton, H-P, Imation, Kraft Foods, Toyota, and the US Intelligence Community).   

Paul launched accomplir®, Inc. in 2003 to develop next-generation improvement toolsets integrating Behavior Management into process improvement.  Over the last ten years, these “integrated methodologies” (Behavioral Business Process ImprovementSM, Behavioral Business Process ManagementSM, Sustainable Lean SigmaSM, and Business-Driven Technology DeploymentSM) have been used in numerous engagements to improve change initiative people-dimension outcomes, results, and ROI.

Renaissance Minneapolis Bloomington Hotel
5500 American Blvd W
Bloomington, MN 55437 United States
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Office - MnCMN
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Thursday, August 18, 2022 (4:00 PM - 6:00 PM) (CDT)
4 PM Central - 6 PM Central
Change Summit
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